Frequently Asked Questions
Everything you need to know about your Cheeky Plum order and our boutique collections.
What is the typical shipping timeframe for my order?
We strive to process and ship all orders within 2-4 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
How do I ensure I select the correct size for my child?
Each product page includes a detailed size chart specifically for that garment. Since our boutique styles can vary in fit, we recommend measuring your child and comparing it to our charts. When in doubt, we suggest sizing up for longer wear.
What is your return and exchange policy?
We want you to love your purchase! We accept returns of unwashed, unworn items with original tags attached within 30 days of delivery. Please note that 'Final Sale' items and accessories are not eligible for return or exchange.
How should I care for my Cheeky Plum garments?
To keep your pieces looking vibrant and new, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid bleach and high-heat tumble drying to preserve the delicate fabrics and prints.
Do you offer international shipping?
Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on the destination. Please be aware that international customers are responsible for any customs fees or import duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and shop-now-pay-later options like Afterpay and Sezzle for your convenience.